All our florals are delivered personally by courier agents to ensure safety of our products when they are on-route to our customers. Therefore, we require customers/recipients to be available to sign/collect item to receive it in good order.
We charge a flat rate of $10 for every shipping address (free delivery for orders above SGD100).
Kindly place your order at least 2 days in advance so we can arrange a delivery date and agent for your order.
We are happy to deliver island-wide, except to the following locations: Army Bases, Jurong Island, Penjuru, Tuas, Airline Road, Sentosa. Orders placed with these locations will incur an additional charge/be cancelled with a full refund.
Most of our orders will be delivered within the window of 9am to 6pm daily. Any changes to the delivery timing have to be done at least 24 hours in advance. Kindly ensure that there will be someone at the delivery address on the date and time stated to collect the flowers personally.
Our delivery agent will deliver your flowers within the selected date. We are unable to guarantee the exact time that your order will reach you. If you require your order to reach you at a specific time, please contact us! (Additional surcharge applies)
In the event that a re-delivery is required, an additional fee of $15 will be applied to your order. This extends to, but not exclusive of: incorrect address, no answer from both recipient and sender, incomplete address (no unit number etc). The Stalk Market SG will contact you directly and payment has to be remitted prior to the re-delivery.